QUIZ
Whe you study for a
test, would you rather?
-have someone askyou
questions or repeat facts silently to yourself
Which of these do you
do when you listen to music?
-daydream
You are about to learn
a new program, would you rather?
-sit down at the computer
and begin to experiment with the programs features
You have just entered a
science museum. What wil you do first?
-talk to a museum guide
and ask about exibits
Would you rather go to:
-an art class
Which are you must
liklely to do when you are happy?
-jumo with joy
When you tell a story,
would you rather:
-tell it out loud
What is most
distrancting for you when you are trying to concéntrate?
-visual distractions
If you were at a party,
what would you be most likely to remenber the next day?
-the faces of the
people there, but not the names
When you see the Word
dog, what do you do first?
-think of a picture of
a particular dog
What are you most
likely to do when you are angry?
-stomp off and slam
doors
When you arent sure how
to spell a Word, which of these are you most likely to do?
-look it up in a
dictionary
You are about to
purchase a new televisión. Other than Price, what would most influence your
decisión?
-reading the details
about it
You want to visit a
friend but you dont know his or her address. Do you want your friend to?
-draw a map
Do you prefer a trainer
who likes to use:
-field trips, practice
sessions
Wich are you most
likely to do when standing in a long line at the movies?
-talk to the person
next to you
Human Capital: the knowledge, skills and capabilities of individuals that have economic value to an organization.
-its intangible
-its based on company-specific skills
-is gained through long-term experience
-can be expanded through development
what managers need to understand to achive a good business strategy?
-total quality managment: management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
-reengineering: rethinking, redesign to achieve improvement in cost, quality, service and speed by creating a positive enviroment, effective leadership and comunication.
-downsizing: layoffs
-outsourcing: contracting other company to get work or service done.
-offshoring: sending jobs to other countries
-change managment.
-reactive change
-proactive change
-six sigma: measure of quality that strives for near perfection.data-driven approach and methodology for eliminating defects.
Taxes discounts in Panamá
the knowledge skills and capabilities of individuals that have economic value to an organization.
how do employees spend time, interact, are empowered, advance.
whats the leadership style.
Class #6
Class #1
Human Capital: the knowledge, skills and capabilities of individuals that have economic value to an organization.
-its intangible
-its based on company-specific skills
-is gained through long-term experience
-can be expanded through development
what managers need to understand to achive a good business strategy?
-total quality managment: management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
-reengineering: rethinking, redesign to achieve improvement in cost, quality, service and speed by creating a positive enviroment, effective leadership and comunication.
-downsizing: layoffs
-outsourcing: contracting other company to get work or service done.
-offshoring: sending jobs to other countries
-change managment.
-reactive change
-proactive change
-six sigma: measure of quality that strives for near perfection.data-driven approach and methodology for eliminating defects.
Class #2
Taxes discounts in Panamá
Its better to have a job that pays under 900$ than above because the ISR taxe discount its gonna apply and take 15% of your payment.
Lose market:
Low unemployement and
many people looking for Jobs,
Many people working and
not enough to hire.
Tight market: Not Many
looking for Jobs high umployement
Strategic human resources managment
-strategy formulation: providing imput as to what is possible given the types and numbers of people available.
-strategy implementation: making primary resource allocation decisions about structure and human resources.
Inviromental scanning: monitoring major external forces that influence a company.
-Economic factors
-Technological changes
-Goverment issues
-Social concerns
-Demographic: literacy,
inmigration
Misión: purpose
Visión: statement of
where you are going
Core values: beliefs
and principles
Class# 3
Job description: statement
of a task, duties and responsabilities (TDRs) of a job
Job specification: statement
of the needed knowledge, skills and abilities (KSAs) of the person who is to
perform a job.
Class#4 face
the devil
Self evaluation:
helicoptering view
1-
Education
2-
Health
3-
Family/ support
netmork
4-
Finances
5-
Misión and visión
6-
Work / profesional
life
7-
Personal relationship
(partner)
Why is this evaluation
important to human resources?
To make a balance in
our life and to see whats necesary to take a look at, to achive our life goal.
Once HR knows what are your
prioritys and how much have you growth
in your profesional life, they will se if you fit in the profile of people they
are lookin for or if your are prospect for a future vacancy.
While we are
helicoptering our life at the same time we´re doing it on other people too. This givr of a look on
the growth in this people that once were around you
-------------------------------------------Grades-------------------------------------------
How did you get to this
class?
After
Why did you choose this
class?
Its a requeriment to
make my glion exam
Am I in the right
class?
Yes, i am
What am I going to do
from now to dec 18?
Take advantage of my
teacher by learning everyting that i can from him.
1-
How would you
describe the phrase “human Capital”
the knowledge skills and capabilities of individuals that have economic value to an organization.
2-
In the overall
framework for human resource management, what are the key roles of the human
resources department.
planning, staffing, recruitment, job design, training, appraisal, comunication, conpesation, benefits, labor relationship.
planning, staffing, recruitment, job design, training, appraisal, comunication, conpesation, benefits, labor relationship.
3-
The human
resources manager of a major company decides to review all the departments objectives
base don the needs and requirements of the customers and customers service,
this is an example of?
Total quality
management
4-
Please list the
priorities of this class in the format of a
“six sigma” exercise
classroom, teacher, content, AC, chairs, ENGLISH skills, cafeteria, wifi.
classroom, teacher, content, AC, chairs, ENGLISH skills, cafeteria, wifi.
5-
Please describe
the phrase:
“downsizing”: planned elimination of jobs or layoff
“outsourcing”contracting outside the organization to have work done
6-
What are the 3
key learning styles of you team
auditory, visual, kinesthetic
auditory, visual, kinesthetic
7-
The HR director of
a large multinational company decides to start a “cultural Audit” for the
employees, please write 4 areas that will be investigated.
how do employees spend time, interact, are empowered, advance.
whats the leadership style.
8-
Please write the
differences between a job description and a job specification
job description: job responsabilitiesand role
job specification: is the knowledge, skills and abilities of a person.
job specification: is the knowledge, skills and abilities of a person.
9-
The directors
and HR department decide to investigate the demographic trends and immigration
that has affected the customers business, also they are discussing the economic
conditions, this is an example of?
enviromental scanning
Quick math exam
168*15
2520
32 h
1.1 % of your time its on this class.
Take
advantage of your time in class
Praise
sándwich
Bread: good
Filling: bad
When you start a
conversation you start with something good the you bring up the bad news and finish
with something good just to not hurt peoples feeling.
Class # 5
How to prepare for an interview
- Company’s address
& directions
- Company phone
number
- Contact person’s
full name (optional)
- Copy of job
description
- 2 copies of your
resume and cover letter
- Copy of your list
of references
- Samples of your
work or portfolio
- List of questions
to ask Interviewer
- Research regarding
the company/industry:
- who its customers
and competitors are
- how the company is
doing within the industry
- what the company
culture is like
- Notepad and Pen
- Briefcase /
Portfolio case
- Business suit
ironed
- Nails
trimmed/manicured
- Polished and clean
shoes
Matching people and Jobs
Selection: the process of choosing individuals who have
relevant qualifications to fill existing or projected job opening.
Selection considerations
Person-job fit: job analysis identifies required individual
competencies (KSAOs) for job success.
Person-organization fit: the degree to which individuals are
matched to the culture and values of the organization.
Initial screening
Cover letters and resumes
Video resumes
Application forms
Online applications
Biographical information blanks
Background investigations
Polygraph tests
Integrity and honesty tests
Graphology
Medical examinations
Employment tests
Interviews
Internal checks and phone screening
Interviewing methods
Nondirective: the applicant determines the course of the
discussion, while the intervier influence the application topics
Structured: an interview in which a set of standarized
questions having an established set of answers is assed.
Situational: an interview in which an applicant is given a
hypothetical incident and asked how he or she would respond to it.
Behavioral description: an interview in which a board of
interviewers questions and observes a single candidate.
In a Panel interview you
will have 3 diferent kind of applicants.
Happy neutral
Make your group pass from bitchi and neutral to happy and
confortable with the interview.
HR objectives
Define motivation for you
Internal and external factors that
stimulate desire and energy in
people to be continually interested and committed to a job, role or
subject, or to make an effort to attain a goal.
Intrinsic and extrinsic motivation
Extrinsic Motivation
occurs
when we are motivated to perform a behavior or engage in an activity to earn a
reward or avoid punishment.
Intrinsic Motivation
involves
engaging in behavior because it is personally rewarding; essentially,
performing an activity for its own sake rather than the desire for some
external reward.
maslows hierarchy of needs
Peformance Appraisal
Program
Purposes of a Performance Appraisal
Managerial issues concerning appraisal
- · Managers are not sufficiently adept at rating employees or providing them with appraisal feedback.
- · The judgmental role of appraisal conflicts with the helping role of developing employees.
- · The appraisal is just a once-a-year event, and there is little follow up afterward.
Reasons appraisal programs fail
- · Lack of top-management information and support.
- · Unclear performance standards.
- · Rater bias.
- · Too many forms to complete
- · Use of appraisal program for conflicting purposes.
