Portfolio

QUIZ

Whe you study for a test, would you rather?

-have someone askyou questions or repeat facts silently to yourself

Which of these do you do when you listen to music?

-daydream

You are about to learn a new program, would you rather?

-sit down at the computer and begin to experiment with the programs features

You have just entered a science museum. What wil you do first?

-talk to a museum guide and ask about exibits

Would you rather go to:

-an art class

Which are you must liklely to do when you are happy?

-jumo with joy

When you tell a story, would you rather:

-tell it out loud

What is most distrancting for you when you are trying to concéntrate?

-visual distractions

If you were at a party, what would you be most likely to remenber the next day?

-the faces of the people there, but not the names

When you see the Word dog, what do you do first?

-think of a picture of a particular dog

What are you most likely to do when you are angry?

-stomp off and slam doors

When you arent sure how to spell a Word, which of these are you most likely to do?

-look it up in a dictionary

You are about to purchase a new televisión. Other than Price, what would most influence your decisión?

-reading the details about it

You want to visit a friend but you dont know his or her address. Do you want your friend to?

-draw a map

Do you prefer a trainer who likes to use:

-field trips, practice sessions

Wich are you most likely to do when standing in a long line at the movies?

-talk to the person next to you

Class #1 

Human Capital: the knowledge, skills and capabilities of individuals that have economic value to an organization.
-its intangible
-its based on company-specific skills
-is gained through long-term experience
-can be expanded through development

what managers need to understand to achive a good business strategy?

-total quality managment: management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work. 
-reengineering: rethinking, redesign to achieve improvement in cost, quality, service and speed by creating a positive enviroment, effective leadership and comunication.
-downsizing: layoffs
-outsourcing: contracting other company to get work or service done.
-offshoring: sending jobs to other countries
-change managment.
-reactive change
-proactive change
-six sigma: measure of quality that strives for near perfection.data-driven approach and methodology for eliminating defects.

Class #2

Taxes discounts in Panamá

Its better to have a job that pays under 900$ than above because the ISR taxe discount its gonna apply and  take 15% of your payment.

Lose market:

Low unemployement and many people looking for Jobs,

Many people working and not enough to hire.

Tight market: Not Many looking for Jobs high umployement 

Strategic human resources managment

-strategy formulation: providing imput as to what is possible given the types and numbers of people available.

-strategy implementation: making primary resource allocation decisions about structure and human resources. 

Inviromental scanning: monitoring major external forces that influence a company.

-Economic factors

-Technological changes

-Goverment issues

-Social concerns

-Demographic: literacy, inmigration

Misión: purpose

Visión: statement of where you are going

Core values: beliefs and principles

Class# 3

Job description: statement of a task, duties and responsabilities (TDRs) of a job  

Job specification: statement of the needed knowledge, skills and abilities (KSAs) of the person who is to perform a job.

 Class#4 face the devil

Self evaluation: helicoptering  view

1-    Education

2-    Health

3-    Family/ support netmork

4-    Finances

5-    Misión and visión

6-    Work / profesional life

7-    Personal relationship (partner)

Why is this evaluation important to human resources?

To make a balance in our life and to see whats necesary to take a look at, to achive our life goal.

Once HR knows what are your prioritys and how  much have you growth in your profesional life, they will se if you fit in the profile of people they are lookin for or if your are prospect for a future vacancy.

While we are helicoptering our life at the same time we´re  doing it  on other people too. This givr of a look on the growth in this people that once were around you

-------------------------------------------Grades-------------------------------------------

How did you get to this class?

After

Why did you choose this class?

Its a requeriment to make my glion exam

Am I in the right class?

Yes, i am

What am I going to do from now to dec 18?

Take advantage of my teacher by learning everyting that i can from him.

1-    How would you describe the phrase “human Capital”

the knowledge skills  and capabilities of individuals that have economic value to an organization.

2-    In the overall framework for human resource management, what are the key roles of the human resources department.
     planning, staffing, recruitment, job design, training, appraisal, comunication, conpesation, benefits, labor relationship.

3-    The human resources manager of a major company decides to review all the departments objectives base don the needs and requirements of the customers and customers service, this is an example of?

Total quality management

4-    Please list the priorities of this class in the format of a “six sigma” exercise
      classroom, teacher, content, AC, chairs, ENGLISH skills, cafeteria, wifi.

5-    Please describe the phrase:

“downsizing”: planned elimination  of jobs or layoff

“outsourcing”contracting outside the organization to have work done

6-    What are the 3 key learning styles of you team  
      auditory, visual, kinesthetic

7-    The HR director of a large multinational company decides to start a “cultural Audit” for the employees, please write 4 areas that will be investigated.

how do employees spend time, interact, are empowered, advance.
whats the leadership style.

8-    Please write the differences between a job description and a job specification

job description: job responsabilitiesand role
job specification: is the knowledge, skills and abilities  of a person.

9-    The directors and HR department decide to investigate the demographic trends and immigration that has affected the customers business, also they are discussing the economic conditions, this is an example of?

enviromental scanning

 Quick math exam

168*15

2520

32 h

1.1  % of your time its on this class.

Take advantage of your time in class

Praise sándwich

 Bread: good

Filling: bad

When you start a conversation you start with something good the you bring up the bad news and finish with something good just to not hurt peoples feeling.

Class # 5

How to prepare for an interview

Company Contact Details

• Company’s address & directions
• Company phone number
• Contact person’s full name (optional)

Portfolio

• Copy of job description
• 2 copies of your resume and cover letter
• Copy of your list of references
• Samples of your work or portfolio
• List of questions to ask Interviewer
• Research regarding the company/industry:

• who its customers and competitors are
• how the company is doing within the industry
• what the company culture is like

• Notepad and Pen
• Briefcase / Portfolio case

Attire

• Business suit ironed
• Nails trimmed/manicured
• Polished and clean shoes

Matching people and Jobs

Selection: the process of choosing individuals who have relevant qualifications to fill existing or projected job opening.

Selection considerations

Person-job fit: job analysis identifies required individual competencies (KSAOs) for job success.

Person-organization fit: the degree to which individuals are matched to the culture and values of the organization.

Initial screening

Cover letters and resumes

Video resumes

Application forms

Online applications

Biographical information blanks

Background investigations

Polygraph tests

Integrity and honesty tests

Graphology

Medical examinations

Employment tests

Interviews

Internal checks and phone screening

Interviewing methods

Nondirective: the applicant determines the course of the discussion, while the intervier influence the application topics

Structured: an interview in which a set of standarized questions having an established set of answers is assed.

Situational: an interview in which an applicant is given a hypothetical incident and asked how he or she would respond to it.

Behavioral description: an interview in which a board of interviewers questions and observes a single candidate.

In a Panel interview you  will have 3 diferent kind of applicants.

Happy                                                          neutral                                                              bitchi       

Make your group pass from bitchi and neutral to happy and confortable with the interview.

Class #6

HR objectives

Define motivation for you

Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal.

Intrinsic and extrinsic motivation

Extrinsic Motivation

occurs when we are motivated to perform a behavior or engage in an activity to earn a reward or avoid punishment.

Intrinsic Motivation

involves engaging in behavior because it is personally rewarding; essentially, performing an activity for its own sake rather than the desire for some external reward.

maslows hierarchy of needs 

Peformance Appraisal Program

Purposes of a Performance Appraisal

Managerial issues concerning appraisal

• ·         Managers are not sufficiently adept at rating employees or providing them with appraisal feedback.
• ·         The judgmental role of appraisal conflicts with the helping role of developing employees.
• ·         The appraisal is just a once-a-year event, and there is little follow up afterward.

Reasons appraisal programs fail

• ·         Lack of top-management information and support.
• ·         Unclear performance standards.
• ·         Rater bias.
• ·         Too many forms to complete
• ·         Use of appraisal program for conflicting purposes.